1. What payment methods do you accept?

Pretty Strings Fashion currently accepts the following forms of payment:

♥ Visa

♥ MasterCard

♥ American Express

♥ Discover

♥ PayPal

♥ Shop Pay

♥ Sezzle

♥ Apple Pay

♥ Google Pay

♥ Facebook Pay

♥ Venmo

♥ Pretty Strings Fashion Gift Cards and Store Credits

2. Do you restock items that are sold out?

Sometimes! When our customers really love an item, we do our best to get it back in stock. However, sometimes our vendors are sold out of the items too!

3. Can I modify or cancel my order?

As a small business, we do our very best to make sure you receive your items as quickly as possibly, but if you send us an email at info@prettystringsfashion.com or through our contact page ASAP, we MIGHT be able to make changes!

4. How do I know what size to choose?

We're working on creating a size guide for you, but for now, you can reach us at info@prettystringsfashion.com or our contact page for some assistance on selecting your size. We're always here to help!

5. What is your return policy?

During the holidays, Pretty Strings Fashion purchases made between November 22, 2021 and January 1, 2022 are eligible for store credit in the form of a Pretty Strings Fashion E-Gift Card within 21 days of the delivery date.

Pretty Strings Fashion purchases are eligible for store credit in the form of a Pretty Strings Fashion E-Gift Card within 14 of the date of delivery.

Final sale items cannot be returned or exchanged, unless required by law.

To be eligible for return:

♥ All returned or exchanged items must be unworn, unused, unsoiled, and unwashed with all original tags and labels attached.

♥ Shoes must be tried on indoors and in their original packaging.

♥ Jewelry, lingerie, and swimwear are Final Sale for hygienic reasons.

You can find more info on our returns policy here.

6. I can't find the answer to my question, how do I reach customer service?

You have a few options:

♥ Give us a call at +1 (201)565-5509

♥ Email us at info@prettystringsfashion.com

♥ Or fill out our contact form